Our water heater died on Friday morning, so we were prepared for a few days of cold showers, at minimum. There are two types of water heater quote install/models out there. One model is that a company will accept a photo of your space and give you a quote over the phone or online and then put you in a waiting queue for however long they're backed up to do the install. The other is that they'll insist you schedule and pay for a home visit, and they'll give you your quote. Sure they'll take the cost of the estimate off of your eventual payment, but you've got time and energy sunk into the visit. I suspect they're hoping you'll pay for a slightly inflated quote in order to mitigate your "sunk costs." Just Water Heaters is different. We took a bunch of online/phone quotes and found that we'd have to wait until Wednesday for an install. And we flat refused to do the home-visit-hostage model. On Saturday morning, we called Just Water Heaters and after sharing some photos of the space, we received a quote by text message. It was completely in line with all of the companies that wanted to install the next week. But JWH offered to do our install on that very Saturday. They showed up at the time promised, with precisely the water heater we wanted, and finished at the time promised. The work was incredibly professional and tidy and completely stress-free for us. It was truly one of the best home repair experiences we've had in a decade. I cannot recommend Just Water Heaters highly enough. It's a great business model that fully delivers on its promise.