Reviews

Excellent
Just Water Heaters5.0
Based on 95 reviews
The technicians that came to replace my water heater were very fast and efficient. The price was the best in Cincinnati and I would 100% use them again to replace my next water heater.
Kevin Hampel
3 days ago
Very good experience. Dale was prompt with his response and questions I had. Did a great job, very professional. Highly recommend.
Kirk Carr
2 weeks ago
Same day water heater replacement was great. The vent pipe was swiss cheese and Dale fixed us up with a new one. Thank you fellas! 10/10
Photo from customer reviewPhoto from customer review
K Kane
3 weeks ago
This company is spot on with how they handle water heater replacement. I cannot think of one thing they could have done better in the process. They were very responsive, professional and clear with communication, scheduling, and providing the total cost upfront to replace my old water heater. I did homework and their cost was favorable yet reasonable compared to the other companies doing this type of work. My home needed a special order water heater due to a size restriction which they obtained routinely. The installation and haul-away of the old unit went very smoothly. The fittings and connects they installed showed care and thoroughness with the install. They were knowledgeable and friendly from beginning to end and made it such an easy process. Thank you for doing what you do so well!!
DanNy Schultz
4 weeks ago
Honest, on time and great guys. Water heater had gone out so I made a few calls. After getting the run around by other big name companies I came across these guys. After sending them a few measurements and pictures of my old water heater they told me the price and were able to come the next morning. They showed up on time, removed the broken water heater and installed the new one on one of the hottest days of the year with zero complaints. They double checked all their work, had me open up faucets to bleed out any excess air and cleaned up after themselves. Highly recommend and will definitely be using them in the future.
Maria Mezcua
2 months ago
Very satisfied with service. Very professional, punctual, and knowledgeable. We had our water heater replaced and very happy with it.
Kate Whitaker
2 months ago
These guys were amazing. I have an old house with a very complicated setup and they were in and out in less than 2 hours, with up-front pricing! Highly recommend; great work.
James Updike
3 months ago
My water heater started leaking Sunday night. I reached out to a couple different places. When I called Just Water Heaters they answered the phone immediately. No computers to talk to, no being put on hold. They asked me to send a couple of pictures and measure my old tank. Within a couple of minutes I was given an honest price that was the same as the price on their website. No hidden costs or messing around. Everything was up front. The price they offered me was better than any of the others I had received. They said they could come out the next morning and install it. They were able to work around my schedule for dropping off my children at school. They were very accommodating of having to move the water heater past a large stair lift and remove the old water heater past the stair lift. The company was very professional, they worked quickly and I had hot water less than 24 hours after my old tank started leaking. I definitely recommend them.
Dustin Muncy
3 months ago
Great service! They were responsive and efficient through the whole process and did a great job with the installation. Highly recommend.
Bo Jessee
4 months ago
I wish I could give this company more stars. Incredible price, quality and service. Sent a few photos got an estimate that was $1100 and 40% cheaper than the other quotes i got. They came out two days later and installed it and hauled away the old one in like 2 hours. Cannot stress enough how amazing this company is. Great to have a company that specializes in one thing and is able to develop expertise and pair that with better prices than anyone else. No shady sales or pressure tactics, just honest up front pricing and expert installation.
Ethan Gates
4 months ago
Amazing experience with Dale and Tim. Quick responses, worked with me on scheduling, got out to replace our water heater incredibly quick. Pricing is up front, Dale took the time to explain maintenance to me, both are incredibly friendly and professional. Great experience.
Jim Henry
4 months ago
Great efficient service. They came on time , did nice work, and cleaned up when they were finished.plus they were courteous and friendly
Don Luecke
4 months ago
Great company, it's so nice to get things done right the first time! If you need a new water heater call just water heaters!
Jason Dambekaln
5 months ago
I needed a replacement of my power vent water heater and Dale was great to work with. From initial communication to scheduling to completion this was a 5 star experience. Punctual, professional, competent, thorough, and nice to work with. I will recommend Dale to every one of my neighbors and friends. Great Work, and Thank you!!!!
Jo Guido
5 months ago
What a great company! Excellent pricing, prompt service. Called at 4 pm on Friday, had hot water by noon on Saturday at a really fair price!
Bart Johnson
7 months ago
Got a quick response to my call for help. Sent pics and had a plan and a price quote that matched the examples on the website within 30 minutes. Installation was completed the next day; looks and works great! Old heater was hauled away and job site was cleaned up. I would definitely call Just Water Heaters again.
Ben Griner
7 months ago
Very responsive and super easy to work with.
Diane Thomas
7 months ago
Just wanted a SHOUTOUT to the folks at JUST WATER HEATERS...DALE AND HIS TEAM were so EASY to work with. Replaced our water heater in a professional TIMELY MANNER. AND FOR A LOWER PRICE THAN ELSEWHERE! HIGHLY RECOMMEND THIS COMPANY!! THANKS!!
Matt L
7 months ago
Quick, friendly, professional service at a competitive price.
Jerry Berning
7 months ago
Dale and his brother did an outstanding job installing my new water heater. I had received another quote that was literally double what Dale charged, and the difference in honesty and integrity was clear. He was upfront, fair, and professional from start to finish. The work was done efficiently and correctly, and I felt confident I was being treated honestly the entire time. It’s hard to find contractors you can truly trust—Dale is one of them. I won’t be using anyone else from now on. Highly recommend.
Bill Sharkey
7 months ago
Very fast response very professional great price they did a great job and cleaned up when they left I would highly recommend and would without a doubt use them again. Other than his brother being a Duke fan in a UK house lol we couldn't ask for a better experience.
Kasey Hollstegge
8 months ago
If I could give Just Water Heaters 10 stars, I would. Dale, the company’s owner, is knowledgeable, professional and thorough. Our fairly new tankless water heater stopped working due to issues with the initial installation by a different company. After not being able to get in touch with them, we found Just Water Heaters, and we are so glad we did. Dale came out the day after we called him, inspected everything and helped us with a warranty claim. As soon as he received our new parts, he came and switched everything out and fixed some major issues he noticed with the initial installation. When the water heater started showing an error code in between the days he was here, Dale came over to make sure we had hot water. He did an excellent job explaining things and was transparent with pricing. Dale is a certified Navien installer so we feel very confident our water heater is now properly installed and will no longer have issues. I would highly recommend Just Water Heaters to everyone and plan to continue utilizing Dale for all our maintenance needs.
Christine Connell
9 months ago
10/10 would recommend to anyone in the market for a new water heater (or softener- their name isn’t quite true lol)! Priced well below other quotes and took the time to explain everything. Thankful for people with expertise who aren’t just looking to rip people off!
Patty Huff
9 months ago
On time. Quality work. Transparent pricing. I couldn't be happier and will refer them often!
Sean Grimes
9 months ago
I messaged with Just Water Heaters on a Tuesday after hours about a leaking water heater and was able to get them the information they needed and arranged an appointment for the next day. Dale came and did an awesome job, even handling the quirks of the small utility room and water meter placement. I appreciated that the pricing was upfront and clear. I recommend this company.
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